Table 1.
Results from T1DX-QI Telemedicine Survey
| No. of centers | % of centers | |
|---|---|---|
| Tools for conducting telemedicine visits | ||
| Videoconferencing software only | 7 | 33% |
| Phone calls only | 1 | 5% |
| Both videoconferencing software and phone calls | 13 | 62% |
| Types of software used | ||
| Videoconference | 9 | 43% |
| Zoom | 13 | 62% |
| FaceTime® | 4 | 19% |
| Microsoft teams | 2 | 10% |
| Doximity | 3 | 14% |
| WebEx® | 4 | 19% |
| BlueJeans | 1 | 5% |
| Health system developed technology | 1 | 5% |
| Google Duo | 1 | 5% |
| WhatsApp™ | 1 | 5% |
| Insurance coveragea | ||
| Telephone visit coverage | 19 | 95% |
| Video visit coverage | 20 | 100% |
| Tools used for accessing diabetes device data | ||
| Medtronic (CareLink™) | 21 | 100% |
| Tandem t:slim (t:connect®) | 21 | 100% |
| Dexcom (Clarity®) | 21 | 100% |
| Glooko™ | 20 | 95% |
| Tidepool™ | 8 | 38% |
| Abbott Libre (LibreView™) | 5 | 24% |
| Nightscout | 1 | 5% |
| Workflow for EHR download | ||
| Either clinic staff or provider captures download | 7 | 33% |
| Clinic staff captures download | 11 | 52% |
| Provider captures download | 2 | 10% |
| Data integrated into the EHR and clinic staff provide support | 1 | 5% |
| Non-MD providers participating in telemedicinea | ||
| RD | 19 | 95% |
| CDCES | 18 | 90% |
| Social worker | 16 | 80% |
| RN | 12 | 60% |
| Psychologist | 3 | 15% |
| MD and diabetes team workflowa | ||
| Separately by phone and in conjunction with video visit | 5 | 25% |
| Separately for both | 11 | 55% |
| In conjunction for video visits | 4 | 20% |
| Workflow available to support care components | ||
| Participation of interpreters | 19 | 90% |
| Obtaining patient laboratories | 13 | 62% |
| Depression screening | 8 | 38% |
| Virtual device traininga | ||
| Provides insulin pump training using telephone or video | 20 | 100% |
| Provides CGM training using telephone or video | 14 | 70% |
| Institutional goal for the overall percentage of diabetes telemedicine visits | ||
| Unsure | 12 | 57% |
| 0%–20% | 2 | 10% |
| 21%–40% | 4 | 19% |
| 41%–50% | 3 | 14% |
a
20 clinics reported.
CDCES, certified diabetes care and education specialist; CGM, continuous glucose monitoring; EHR; RD, registered dietitian; RN, registered nurse; T1DX-QI, T1D Exchange Quality Improvement Collaborative.