Table 3.

Statistics (Mean, Standard Deviation on a scale of 0 = Not important to 100 = Extremely important), Pearson correlations and principal component loadings and variance explained for the seven themes quantitative data (n = 134)

Quantitative items How important is it for health services to …	Mean (SD)	Pearson Correlations						Component Loadings
		1	2	3	4	5	6
(1) ..identify and acknowledge carers and family membersof the patient (health service user)?	91.48 (11.71)							.89	.04
(2) ..engage and communicate with carers and family membersof the patient (health service user)?	92.18 (10.43)	.71**						.93	.11
(3) ..collaborate with family members and carers in the care planningof the patient (health service user)?	89.47 (14.16)	.53**	.48**					.53	−.32
(4) ..assess the strengths and vulnerabilities of family members and carers regarding their own health including mental health and wellbeing?	90.42 (14.58)	.32**	.28**	.51**				−.10	−.94
(5) ..provide or arrange for support to carers and family membersof the patient (health service user)?	88.88 (15.37)	.40**	.46**	.48**	.70**			.10	−.85
(6) ..educate family members and carers about the patient’s(health service user’s) health condition?	91.22 (13.51)	.40**	.42**	.36**	.25**	.36**		.62	−.08
(7) ..provide and/or recommend referral of family members andcarers to other services (including service for the carer or familymental health)?	88.70 (15.16)	.41**	.33**	.39**	.62**	.73**	.40**	.05	−.84
Total	90.34 (13.68)	Variance Explained						53.51	16.50

** Significant at p > .01