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. 2021 Oct 11;156:104613. doi: 10.1016/j.ijmedinf.2021.104613

Table 4.

Disadvantages of telehealth.

% (n)
limited scope for the physical examination 86.34 (177)
computer literacy of the service users is poor 59.02 (121)
reduces job satisfaction for the physiotherapist 56.59 (116)
the technology will fail regularly 48.78 (100)
inadequate ability to out rule serious pathologies 47.80 (98)
more time consuming than conventional interventions 46.83 (96)
difficult to build a rapport with the service user 45.37 (93)
difficult to prescribe a specialised treatment plan 40.98 (84)
exhausting 40.00 (82)
reduces service user satisfaction 38.05 (78)
difficult to alleviate service user's concerns regarding their health 30.24 (62)
difficult to communicate “bad news” to service users 29.27 (60)
difficult to ensure privacy and confidentiality 19.51 (40)
overwhelming 15.61 (32)
increases the 'Did Not Attend' rate 11.22 (23)
difficult to obtain consent 8.29 (17)
the rollout of telehealth was quick 3.41 (7)
Other: included specific elements of the physical examination (n = 10) 14.63 (30)
others available on request (n = 20)