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. 2021 Sep;80(9 Suppl 1):24–33.

Table 5.

Summary of Outcomes When Applying for Assistance Among City and County of Honolulu Respondents (N=5960)

Type of Assistancea If YES, applied for assistance, were you able to complete the application? If you could not complete the application: Reason(s) [Check all that apply]
Yes No No internet access Could not figure out how to navigate the form Did not have all the documents Did not understand questions in English Tried to call on phone but could not get through
n (%) n (%) n (%) n (%) n (%) n (%) n (%)
Prequalification for financial hardship relief 457 (82.79) 95 (17.21) 4 (4.21) 32 (33.68) 42 (44.21) 3 (3.16) 47 (49.47)
Rental assistance 129 (71.67) 51 (28.33) 5 (9.8) 11 (21.57) 19 (37.25) 3 (5.88) 23 (45.10)
Food 406 (84.58) 74 (15.42) 2 (2.70) 22 (29.73) 26 (35.14) 2 (2.70) 22 (29.73)
Health insurance 864 (96.21) 34 (3.79) 4 (12.12) 14 (42.42) 15 (45.45) 4 (12.12) 16 (48.48)
Healthcare benefits (e.g., Quest or WIC) 583 (93.88) 38 (6.12) 2 (5.26) 13 (34.21) 16 (42.11) 2 (5.26) 16 (42.11)

Abbreviation: WIC, Special Supplemental Nutrition Program for Women, Infants, and Children.

a

Type of assistance applied for in Hawai‘i between August 12, 2020, and September 5, 2020.