Table 2.

From codes to key ideas to themes.

Code	Key Ideas Described	Theme
Work-life balance	Pervasiveness of COVID-19 in daily life	Increased workload and work-life imbalance
Workplace change	Trying to balance work and home roles and responsibilities Stretched staff resources and increased workload
Staffing	Tensions of working from home and using telehealth Need for more flexibility
Patient care	Disagreement about changes to the provision of patient care Concerns about compromised patient care Negotiating new restrictions on visitors	Following orders or caring for patients
Leadership	Lack of understanding by management
Management	Not being listened to by leaders or managers
Value	Feeling devalued by management
Communication	Insufficient communication about guidelines Communication overload	Unpredictability, disruption, and inconsistency at work
Job Uncertainty	Confusion about conflicting or “mixed” messagingUnpredicability of role and changed practices
Risk	Increased exposure to risk Insufficient protection	The right to be safe at work
Safety	Safety of workers not prioritised or valued
PPE	Delays in access to PPE and PPE rationing
Stress and anxiety	Feeling unsafe at work
Preparedness	Reactive versus proactive Need for pre-planning	(Un)preparedness in the workplace
Information flow	Delayed or limited information provided to prepare
Resources	Insufficient resources, planning, and training for pandemic response
Health system	Lack of preparation across hospital, community, and primary care Unmet mental health needs