TABLE 4.
Enablers and barriers of DMOs' mobilization through District.Team
Level | Enablers | Barriers |
---|---|---|
Related to the intervention | Free and simple online platform; individual funding for internet fees; online archiving of exchanges for future access; data requested already available via the routine health information system; virtual design of the project; issues analyzed were relevant to the district level |
Irregular electricity supply; poor internet connection; poor design of the electronic checklist; little implication of the central level Poor communication of the objectives, procedures and content of the project No implication of DMOs in the design of the Initiative and selection of the issue to be analyzed Few solutions to address the identified problems; too long delay between some cycles; the platform has too many links to access information Short duration of the project; some visualizations were complex and difficult to understand |
Related to participants | Perception of the usefulness of District.Team; knowledge of internet and computer; perception of District.Team as a learning and experience sharing tool; participation of other colleagues; willingness to share personal experience |
Lack of time; interferences with other activities Username and password forgotten Fear to publicly share personal views online; multiplicity of online fora; limited involvement of other members of the HDMTs by DMOs; little attention to activities not followed by the hierarchy |
Related to the facilitation | Frequent reminders (SMS, emails, WhatsApp, phone calls); use of opportunities of some face‐to‐face events to present District.Team; diffusion of other useful information for DMOs |
Irregular synthesis of the lessons learnt per cycle Limited face‐to‐face meeting to explain the District.Team concept and design; irregular and poor communication with districts; communication limited to DMOs Irregular and insufficient funding for internet connection fees; thematic chosen by the facilitators without implication of DMOs Some blogs were too long; planning of the cycle not shared with DMOs |
Abbreviations: DMOs, district medical officers; HDMTs, health district management teams; SMS, short message service.