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. 2021 Sep 24;37(2):274–291. doi: 10.1093/arclin/acab076

Table 3.

Teleneuropsychology challenges endorsed by survey respondents

Problem # of respondents endorsing problem; n (% of total sample)
Internet connectivity problems in the examinee’s home 72 (82.8%)
Environmental distractions in the examinee’s home/satellite testing center (e.g., pets, children, partners, unexpected loud noises) 68 (78.2%)
Unknown source of internet connectivity problems 51 (58.6%)
Examinee has limited access to technology (i.e., they have a smartphone but do not own a computer) 50 (57.5%)
Lack of audio clarity 48 (55.2%)
Examinee’s lack of familiarity with the videoconferencing technology 46 (52.9%)
Lack of ability to easily conduct visuoconstructional tasks 46 (52.9%)
Issues adapting and finding norms for testing over videoconferencing 41 (47.1%)
Examinee does not own the required technology to complete remote cognitive assessment (i.e., they have no access at all) 31 (35.6%)
Internet connectivity problems in the examiner’s home 31 (35.6%)
Lack of video clarity 30 (34.5%)
Environmental distractions in the examiner’s home/place of work (e.g., pets, children, partners, unexpected loud noises) 29 (33.3%)
Concerns about test security 29 (33.3%)
Examinee’s discomfort using the videoconferencing technology 21 (24.1%)
Lack of the examiner’s familiarity/lack of ability to troubleshoot technological issues that arise during internet videoconferencing 17 (19.5%)
Internet connectivity problems in the examiner’s place of work 14 (16.1%)
Use of technology with examinees who are non-English speakers 14 (16.1%)
Internet connectivity problems at the examinee’s satellite testing location 5 (5.7%)
Examinee only has access to required technology to complete remote cognitive assessment in public locations (e.g., going to a library to use a computer, or going to a cafe to use WiFi) 3 (3.4%)
Other (examinee is more informal, such as doing their interview in bed) 1 (1.1%)