Table 1.
High-Yield Communication Interventions
| Domain(s) | Transplant Center’s Role | Dialysis Facility’s Role |
|---|---|---|
| Improved modes of communication and coordination | Provide the dialysis facility with access to the electronic medical records so that the dialysis facility can track the progress of the transplant process, including current listing status; provide a hotline for the dialysis facilities to contact the transplant center with patient issues | Designate a team leader whose role it is to track patients’ progress through the transplant steps and patients’ current listing status; team leader notifies the transplant center about any changes in the patient’s condition |
| Logistics of completing the transplant evaluation process | Notify dialysis facility of upcoming transplant evaluation appointments; use satellite clinics and telemedicine when possible | All dialysis staff remind patients of upcoming appointments; help with transportation logistics when possible |
| Patient advocacy by the dialysis facility | Provide the dialysis facility transplant team leader access to the transplant center’s multidisciplinary listing committee meeting | Team leader advocates for the patient |
| Patient education and transplant interventions to improve access | Educating the dialysis facility staff about the transplant process so the dialysis staff can communicate effectively about the transplant process in a “train the trainer” model; collaborate with dialysis facility in providing multimedia educational material and transplant interventions | Every staff member should have a role in promoting and helping patients through the steps toward transplantation; collaborate with transplant center in distributing multimedia educational material and transplant interventions |
Note: This table shows the high-yield communication interventions identified in the article by Browne et al4 and the domain(s) each intervention can be classified in, the transplant center’s role, and the dialysis facility’s corresponding role.