Table 1.

Content and app resource employed in the COMFORT COVID-19 Communication Modules.

Module topic	Module content	Content referenced in the COMFORT communication appa
COVID-19 communication: video/phone calls	COVID-19 context: •One nurse's experience with COVID and video/phone calls (video) •Context of COVID-19 patient care •Role of the nurse in video/phone calls Communication theory/concepts: •Cultural humility (video) •Plain Language and Health Literacy (video) •Learn how to use Plain Language	Assess family experience with technology Address myths about technology Elicit family participation during call COVID-Simply Said (common terms written in plain language)
COVID-19 communication: personal protective equipment (PPE)	COVID-19 context: •Nurse experiences with COVID-19 and PPE (video) •PPE communication barriers in COVID-19 patient care •Challenge of conveying support when wearing PPE Communication theory/concepts: •Difficult information is defined by patient/family •“Being with” Patient/Family •Mindful communication practices •Different perspectives of nurse and patient/family (video) •Using stories to learn and share	Reconnect through PPE Being present for patient/family Essential patient questions Listening to how the story is told Deeper conversations and how to explore emotions, coping, and support Nonverbal communication

^aAccess for free at app.communicatecomfort.com