TABLE 3.

Median (interquartile range) of percentage scores of patient experiences and subcomponents as obtained from adult patients attending primary healthcare facilities in eThekwini in 2018.

Variable	Median	IQR
Positive and caring attitude of staff score	100	92–100
Safety and security score	100	83–100
Cleanliness score	100	100–100
Availability of basic medication score	100	80–100
Access score	93	80–100
Waiting time score	86	50–100
Infection prevention and control score	75	50–100
Total health system responsiveness score	89	81–98

IQR, interquartile range.