Table 1.
Questionnaire items related to the research model constructs.
Variables and items | Questionnaire items | Sources | |
PEa,b | |||
|
PE1 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
PE2 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
PE3 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
PE4 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
EEa,e | |||
|
EE1 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
EE2 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
EE3 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
EE4 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
SIa,f | |||
|
SI1 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
SI2 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
SI3 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
SI4 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
FCa,g | |||
|
FC1 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
FC2 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
FC3 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
FC4 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
BIa,h | |||
|
BI1 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
BI2 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
|
BI3 |
|
Venkatesh et al [23] and Kijsanayotin et al [25] |
PRa,i | |||
|
PR1 |
|
Ye et al [10], Bhattacherjee and Hikmet [15], and Andrews et al [38] |
|
PR2 |
|
Ye et al [10], Bhattacherjee and Hikmet [15], and Andrews et al [38] |
|
PR3 |
|
Ye et al [10], Bhattacherjee and Hikmet [15], and Andrews et al [38] |
|
PR4 |
|
Ye et al [10], Bhattacherjee and Hikmet [15], and Andrews et al [38] |
RBa,j | |||
|
RB1 |
|
Bhattacherjee and Hikmet [15] and Dou et al [34] |
|
RB2 |
|
Bhattacherjee and Hikmet [15] and Dou et al [34] |
|
RB3 |
|
Raza et al [37] |
UBk,l | |||
|
UB1 |
|
Venkatesh et al [23] |
|
UB2 |
|
Venkatesh et al [23] |
|
UB3 |
|
Venkatesh et al [23] |
a7-point scale (1=strongly disagree; 2=quite disagree; 3=slightly disagree; 4=neither agree or disagree; 5=slightly agree; 6=quite agree; 7=strongly agree).
bPE: performance expectancy.
cQuestions for those who have already used the system.
dQuestions for those who have not used the system.
eEE: effort expectancy.
fSI: social influence.
gFC: facilitating conditions.
hBI: behavioral intention.
iPR: perceived risk.
jRB: resistance bias.
k2-point scale (1=yes; 2=no).
lUB: use behavior.