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. 2021 Oct 12;10(4):e001427. doi: 10.1136/bmjoq-2021-001427

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© Author(s) (or their employer(s)) 2021. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.

This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.

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Reasons for patient contact between March and May 2020. The UK lockdown started in March 2020, and the highest reasons for patient contact during this month were medication queries, COVID-19-related queries and patients unwell needing advice. Interestingly, COVID-19-related queries reduced thereafter; however, there still remained a large number of patients unwell requiring support and input. CFTR, cystic fibrosis transmembrane conductance regulator.