Table 4.

Combined qualitative and quantitative results for coherence by study group.

NPT	Descriptive themes	Exemplar quotes			Mean score*± SD
		Org providers	Care providers	Patients
Coherence	Converging views of meaning—a game-changing technology	“This is fundamental to where we need to go with healthcare. I see it as an enabling mechanism to put the ownership of a person's care more in their court, to shift the paradigm we have in our system from a didactic provider-dominated healthcare service to one that is truly person-centered”	“It challenges and pushes providers to be more patient-oriented and to have the conversation with patients about what is important to them vs. what's important to us as providers, which is often different”	“The shared decision making would kind of improve the relationship or make a deeper relationship between patients and their doctors. The technology is the conduit”	—
	Sensibility of change	“The important piece is, when a patient wishes to engage in this way and we have that option as a system to provide that [e-PHR] to them, there must be a shared understanding of what that means”	“Once we involve our patients, it is likely that we will have a better chance to have more compliant patients and better outcomes too, like less [disease] complications”	“So, I'll see the nurse and the dietitian and then my endocrinologist separately. I have to explain what's going on three different times before I can even start asking my questions. I think them having the whole story before I even go in would be really helpful”