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. 2021 Oct 11;14:4281–4291. doi: 10.2147/RMHP.S322929

Table 3.

Factors That Helped to Reduce Stress, Coping Strategies Used by Staff and Experience of Motivation Factor

0 1 2 3 n (%)
Factors that helped to reduce stressa
 Positive attitude from colleagues in your department 145 (10.2) 57 (4.0) 378 (26.6) 843 (59.2) 1278 (89.8)
 None of the staff getting SARS-CoV-2 after starting strict protective measures 253 (17.8) 36 (2.5) 280 (19.7) 854 (60.0) 1170 (82.2)
 Improvement in patient’s condition 379 (26.6) 34 (2.4) 323 (22.7) 687 (48.3) 1044 (73.4)
 Your colleagues who were infected getting better 494 (34.7) 30 (2.1) 271 (19.0) 628 (44.1) 929 (65.3)
 Protective equipment provided to you by the hospital 166 (11.7) 44 (3.1) 407 (28.6) 806 (56.6) 1257 (88.3)
 Clear guidelines from the hospital for infection prevention 137 (9.6) 27 (1.9) 315 (22.1) 944 (66.3) 1286 (90.4)
 Your family members or friends outside hospital did not get SARS-CoV-2 305 (21.4) 46 (3.2) 237 (16.7) 835 (58.7) 1118 (78.6)
 Decrease in SARS-CoV-2 cases reported in news 404 (28.4) 112 (7.9) 368 (25.9) 539 (37.9) 1019 (71.6)
 Likelihood that you would get extra compensation for your exposure to SARS-CoV-2 478 (33.6) 110 (7.7) 318 (22.3) 517 (36.3) 945 (66.4)
 All healthcare professionals working together on front line 350 (24.6) 61 (4.3) 329 (23.1) 683 (48.0) 1073 (75.4)
 Confidence in the hospital staff in case you got sick from SARS-CoV-2 335 (23.5) 45 (3.2) 325 (22.8) 718 (50.5) 1088 (76.5)
 Not to do overtime 458 (32.2) 114 (8.0) 373 (26.2) 478 (33.6) 965 (67.8)
 Sharing jokes or humor among colleagues 292 (20.5) 80 (5.6) 364 (25.6) 687 (48.3) 1131 (79.5)
 Getting free meals from the hospital in your unit 436 (30.6) 97 (6.8) 336 (23.6) 554 (38.9) 987 (69.4)
Overall score, mean and standard deviation 10.7 (4.2)
Coping strategy used by staffb
 Followed strict personal protective measures (eg, mask, gown, hand washing etc.) 67 (4.7) 9 (0.6) 164 (11.5) 1183 (83.1) 1356 (95.3)
 Kept separate clothes for work/used disposable scrubs provided by Hospital to minimize transmission 212 (14.9) 38 (2.7) 238 (16.7) 935 (65.7) 1211 (85.1)
 Considered every patient admitted to the hospital as having SARS-CoV-2 infection and using full protective gear even if patient was SARS-CoV-2 negative 322 (22.6) 73 (5.1) 301 (21.2) 727 (51.1) 1101 (77.4)
 Read about SARS-CoV-2, its prevention and mechanism of transmission 110 (7.7) 15 (1.1) 306 (21.5) 992 (69.7) 1313 (92.3)
 Avoided going out in public places to minimize exposure from SARS-CoV-2 107 (7.5) 19 (1.3) 313 (22.0) 984 (69.1) 1316 (92.5)
 Did relaxation activities, eg, involved in prayers, sports, exercise etc. 235 (16.5) 296 (20.8) 399 (28.0) 493 (34.6) 1188 (83.5)
 Chatted with family and friends to relieve stress and obtain support 163 (11.5) 176 (12.4) 478 (33.6) 606 (42.6) 1260 (88.5)
 Talking to yourself and motivating to face the COVID-19 pandemic with positive attitude 129 (9.1) 77 (5.4) 457 (32.1) 760 (53.4) 1294 (90.9)
 Got help from family physicians or other doctors to reduce your stress and get reassurance 698 (49.1) 278 (19.5) 190 (13.4) 257 (18.1) 725 (50.9)
 Tried to be busy at home in activities that would keep your mind away from SARS-CoV-2 406 (28.5) 303 (21.3) 346 (24.3) 368 (25.9) 1017 (71.5)
 Avoided doing overtime to reduce exposure to SARS-CoV-2 patients in hospital 781 (54.9) 227 (16.0) 182 (12.8) 233 (16.4) 642 (45.1)
 Avoided media news about SARS-CoV-2 and related fatalities 922 (64.8) 257 (18.1) 132 (9.3) 112 (7.9) 501 (35.2)
 Vented emotions by crying, screaming etc. 1236 (86.9) 97 (6.8) 44 (3.1) 46 (3.2) 187 (13.1)
Overall score, mean and standard deviation 9.2 (2.9)
Motivational factors during the outbreakc
 Adequate personal protective equipment supplied by the hospital 110 (7.7) 5 (0.4) 241 (16.9) 1067 (75.0) 1313 (92.3)
 Available cure or vaccine for the disease 226 (15.9) 26 (1.8) 274 (19.3) 897 (63.0) 1197 (84.1)
 Family support 145 (10.2) 33 (2.3) 380 (26.7) 865 (60.8) 1278 (89.8)
 Compensation to family if disease related death at work 304 (21.4) 46 (3.2) 289 (20.3) 784 (55.1) 1119 (78.6)
 Financial recognition of efforts 325 (22.8) 100 (7.0) 375 (26.4) 623 (43.8) 1098 (77.2)
 Disability benefits if disabled from the disease 254 (17.8) 52 (3.7) 336 (23.6) 781 (54.9) 1169 (82.2)
 Recognition from management and supervisors for the extra efforts 234 (16.4) 57 (4.0) 376 (26.4) 756 (53.1) 1189 (83.6)
 Psychiatric help and therapy made available in workplace to help reduce stress and anxiety 217 (15.2) 80 (5.6) 438 (30.8) 688 (48.3) 1206 (84.8)
 Not forced to do overtime 512 (36.0) 187 (13.1) 370 (26.0) 354 (24.9) 911 (64.0)
 Reduced working hours during outbreaks 643 (45.2) 200 (14.1) 284 (20.0) 296 (20.8) 780 (54.8)
Overall score, mean and standard deviation 7.9 (2.9)

Notes: a0=Not at all effective; 1=Mildly effective; 2=Moderately; 3=Extremely effective. b0=Never used; 1=Sometimes used; 2=Often used; 3=Always used. c0=Not important at all; 1=Mildly important; 2=Moderately important; 3=Extremely important.