Table 2.
Characteristics of completed mystery shopper purchase attempts (Damphu and Pema Gatshel); alcohol policy compliance among retailers in Bhutan, 2019–2020
| Pre-intervention (%) | Post-intervention (%) | |||
|---|---|---|---|---|
| n | % | N | % | |
| Total | 254 | – | 234 | – |
| Outlet type | ||||
| Bar/Karaoke Bars | 81 | 31.9 | 91 | 38.9 |
| Hotel/Lodge | 30 | 11.8 | 13 | 5.6 |
| Restaurant | 79 | 31.1 | 59 | 25.2 |
| Grocery | 48 | 18.9 | 52 | 22.2 |
| Others | 16 | 6.3 | 19 | 8.1 |
| Overall condition of establishment | ||||
| Good | 8 | 31.5 | 51 | 21.8 |
| Fair | 149 | 58.7 | 179 | 76.5 |
| Poor | 25 | 9.8 | 4 | 1.7 |
| Lighting of establishment | ||||
| Poorly lit | 22 | 8.7 | 8 | 3.4 |
| Fairly Lit | 163 | 64.2 | 190 | 81.2 |
| Well Lit | 69 | 27.2 | 36 | 15.4 |
| Server type | ||||
| Manager/owner | 235 | 95.1 | 188 | 91.3 |
| Waiter | 12 | 4.9 | 18 | 8.7 |
| Customer flow of establishment | ||||
| Idle | 128 | 50.4 | 124 | 53.0 |
| Engaged but not busy | 100 | 39.3 | 83 | 35.5 |
| Very busy | 26 | 10.2 | 27 | 11.5 |
| Server position | ||||
| Manager/Owner | 242 | 95.3 | 214 | 91.5 |
| Waiter | 12 | 4.7 | 20 | 8.6 |
| Server gender | ||||
| Male | 74 | 29.1 | 55 | 23.5 |
| Female | 180 | 70.9 | 179 | 76.5 |
| Approximate server age | ||||
| Above 30 years | 200 | 78.7 | 182 | 77.8 |
| Less than 30 years | 54 | 21.3 | 52 | 22.2 |
| Alcohol beverage asked for | ||||
| Beer | 145 | 57.1 | 151 | 64.5 |
| Hard Drinks | 7 | 31.1 | 40 | 17.1 |
| Other | 30 | 11.8 | 43 | 18.4 |
| Signage/Information on alcohol regulations | ||||
| No | 232 | 91.3 | 102 | 43.6 |
| Yes | 22 | 8.7 | 132 | 56.4 |
| Signage information displayed prominently | ||||
| No | 50 | 27.8 | 9 | 4.6 |
| Yes | 130 | 72.2 | 189 | 95.5 |
| Placement of signage was prominent | ||||
| No | 50 | 27.8 | 12 | 5.4 |
| Yes | 130 | 72.2 | 210 | 94.6 |
| Establishment displayed smoking prohibition signage | ||||
| No | 115 | 45.3 | 17 | 7.3 |
| Yes | 139 | 54.7 | 217 | 92.7 |