Table 3.

Cronbach's alpha internal consistency for each of the five construct domains, separately for the two language sample subsets and for the total sample.

	Amharic	Afan Oromo	Total sample
Communication	0.84	0.89	0.86
(information and education)
Care and treatment	0.90	0.87	0.90
Parental participation	0.77	0.77	0.74
Organization/hospital environment	0.76	0.92	0.79
Professional attitude	0.88	0.94	0.90
Overall measure	0.95	0.96	0.95