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. 2021 Oct 8;5(10):e26266. doi: 10.2196/26266

Table 1.

Final main themes, descriptors of challenges identified, and a summary of similar research findings.

Main themes Descriptors of challenges identified in main themes Similar research findings from others
Decision-making and communication
  • Involving all members of the research team in making certain decisions

  • Considering the different preferences of research team members

  • Communicating between the research team and Portal development team concerning technical requirements, time estimation, and planning

  • Challenges in communicating between the principal investigator and the research team [9]

  • Cultural interference in group decision-making [64,65]

  • Insufficient time from the principal investigator [9]

  • Lack of arena for solving conflict [66]

  • Misunderstanding project goals [67]

  • Difficulties with communication between software personnel and nontechnical personnel (eg, different perceptions, knowledge, and experience) [66,68]

Expertise
  • Identifying and recruiting study personnel with the necessary expertise and experience to design and set up the feasibility study

  • Limited access to project personnel with the relevant expertise and knowledge [9,25,37,68]

  • Poor retention of personnel [69]

  • Time needed to train personnel [9,25]

External constraints
  • Uncertainties regarding time taken for tasks to be completed by contracted personnel outside of the research team and time taken for public authorities to make decisions and provide approvals

  • Time taken for ethical and regulatory approval from public authorities [69,70]

  • Lack of adequate regulatory and legal guidance [23,25,37,38]

Flexibility
  • Changing intervention requirements, elements of the study protocol, and associated study documentation

  • Adaptations needed to allow digital tools to be used in research [25,36]

  • Complexities of study documentation development [9]

  • Lack of understanding of requirement complexity [68]

Planning and scheduling
  • Identifying required tasks to complete

  • Estimating time to complete tasks

  • Deciding the order in which tasks should be completed, especially concerning task interdependency

  • Conflicting priorities [68]

  • Complexities of forecasting and planning project budgets [71]

  • Poor or unrealistic project planning [9,68]

  • Need to involve multiple stakeholders in the planning [25,37,38]

  • Time taken to develop high-quality documents and data collection tools [68]

  • Use of collaboration tools [66]

Technical constraints
  • Managing within the constraints of available technical resources and known limitations of the Portal

  • Identifying necessary technical requirements on the Portal

  • Shared an understanding of software requirements [23,66,68]

  • Data privacy and security [23-25,37,38,72,73]

  • Access to adequate infrastructure [23,25,37,38]