| Questions to facilitator regarding their own knowledge and readiness |
Knowledge base of target audience (% rated high or very high level of knowledge) |
Rate your current level of knowledge on VA health care: (response options: very high, high, moderate, low, very low) |
Veteran Health Needs |
72.7% |
87.5% |
100.0% |
50.0% |
50.0% |
100.0% |
| VHA System |
63.6% |
87.5% |
100.0% |
50.0% |
100.0% |
100.0% |
| Knowledge base of virtual care core competencies (% rated high or very high) |
Rate how strongly you agree/disagree with the following statements regarding adoption of virtual care tools and program in clinical practice at your facility (response options: very high, high, moderate, low, very low) |
Clinical Integration of Virtual Care |
72.7% |
100.0% |
100.0% |
50.0% |
100.0% |
100.0% |
| Evidence Base for Virtual Care |
63.6% |
100.0% |
100.0% |
50.0% |
100.0% |
100.0% |
| Security and Privacy of Virtual Care |
63.6% |
100.0% |
100.0% |
50.0% |
100.0% |
100.0% |
| Ethical Issues with Virtual Care |
72.7% |
75.0% |
100.0% |
50.0% |
50.0% |
100.0% |
| Cultural Considerations with Virtual Care |
63.6% |
75.0% |
100.0% |
50.0% |
50.0% |
100.0% |
| Readiness to use virtual care (% in action or maintenance stage) |
Please select the item below that best describes where you are in terms of integration of virtual health technologies into clinical care |
I do not intend on integrating virtual health technologies into my clinical practice (precontemplation) |
0.0% |
0.0% |
0.0% |
0.0% |
0.0% |
0.0% |
| I am intending to begin integration virtual health technologies into my clinical practice in the next 6 months (contemplation) |
0.0% |
0.0% |
0.0% |
0.0% |
0.0% |
0.0% |
| I am planning on integrating virtual health technologies into my clinical practice next month (preparation) |
9.1% |
0.0% |
0.0% |
0.0% |
0.0% |
0.0% |
| I started integrating virtual health technologies into my clinical practice within the past 6 months (action) |
18.2% |
37.5% |
0.0% |
50.0% |
0.0% |
0.0% |
| I started integrating virtual health technologies into my clinical practice more 6 months ago (sustainment) |
72.7% |
62.5% |
100.0% |
50.0% |
100.0% |
100.0% |
| Product knowledge (% that had either used the product, prescribed, or recommended the product in clinical care, or trained others on how to use the product) |
Average rate of product knowledge across suite of 56 virtual care products and programs (% that had either used the product, prescribed, or recommended the product in clinical care, or trained others on how to use the product) |
21.8% |
34.7% |
42.4% |
21.4% |
34.1% |
41.5% |
| Product knowledge on key products (% that had either used the product, prescribed, or recommended the product in clinical care, or trained others on how to use the product) |
Annie (VHA's automated health text messaging web platform) |
36.7% |
62.5% |
85.7% |
50.0% |
100.0% |
50.0% |
| Mindfulness Coach (iOS and Android app) |
36.7% |
50.0% |
57.1% |
0.0% |
50.0% |
50.0% |
| My HealtheVet (VHA's patient web portal) |
63.6% |
75.0% |
100.0% |
50.0% |
50.0% |
100.0% |
| PTSD Coach (iOS and Android app) |
36.7% |
50.0% |
71.4% |
50.0% |
50.0% |
50.0% |
| Rx Refill (iOS and Android app) |
27.3% |
37.5% |
42.9% |
0.0% |
0.0% |
0.0% |
| VA Video Connect (live video telehealth) |
72.7% |
87.5% |
100.0% |
50.0% |
50.0% |
100.0% |
| Questions to facilitator regarding perceptions of site capacity |
Quality of facility climate and support regarding virtual care implementation (% agree or strongly agree) |
Rate how strongly you agree/disagree with the following statements regarding adoption of virtual care adoption in clinical practice at your facility (response options: strongly agree, agree, neither agree nor disagree, disagree, strongly disagree) |
Virtual care can be integrated into care at your site |
81.8% |
100.0% |
100.0% |
50.0% |
100.0% |
100.0% |
| Virtual care is supported by scientific evidence |
72.7% |
100.0% |
100.0% |
50.0% |
100.0% |
100.0% |
| Virtual care implementation is supported by your facility leadership |
72.7% |
75.0% |
85.7% |
50.0% |
50.0% |
100.0% |
| Site barriers to implementation (% rated barrier as moderate, high, or very high) |
Time constraints/too busy |
100.0% |
87.5% |
85.7% |
100.0% |
100.0% |
100.0% |
| Don’t know virtual care tools enough |
81.8% |
62.5% |
57.1% |
100.0% |
50.0% |
50.0% |
| Need more training |
72.7% |
62.5% |
57.1% |
50.0% |
50.0% |
50.0% |
| Unclear policies regarding use |
72.7% |
50.0% |
42.9% |
50.0% |
50.0% |
0.0% |
| Concerns about security and privacy |
72.7% |
62.5% |
57.1% |
50.0% |
50.0% |
50.0% |
| Need more evidence that proves effectiveness of virtual care |
63.6% |
37.5% |
28.6% |
50.0% |
50.0% |
50.0% |
| Don’t know how to choose which virtual care tool to use |
63.6% |
50.0% |
42.9% |
50.0% |
50.0% |
50.0% |
| Virtual care will interfere with the patient/client relationship |
45.5% |
37.5% |
28.6% |
50.0% |
50.0% |
0.0% |
| No compensation for use of virtual care with patients |
36.7% |
37.5% |
42.9% |
50.0% |
50.0% |
50.0% |
| Lack of connectivity in the clinic |
36.7% |
25.0% |
28.6% |
50.0% |
50.0% |
50.0% |
| Employer restrictions/lack of employer support |
27.3% |
25.0% |
14.3% |
50.0% |
0.0% |
0.0% |
| Cost or resources associated with use |
18.2% |
25.0% |
14.3% |
50.0% |
50.0% |
50.0% |
| Don’t think that virtual care will work |
18.2% |
12.5% |
14.3% |
0.0% |
0.0% |
0.0% |
