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. Author manuscript; available in PMC: 2022 Dec 1.
Published in final edited form as: Res Social Adm Pharm. 2021 Jul 7;17(12):2116–2126. doi: 10.1016/j.sapharm.2021.07.005

Table 1:

Study scenarios for three categories of symptoms

Category Scenario
Pain You are having soreness and muscle aches. You have not taken any medication to help with these aches yet. And it’s not bad enough to call your doctor. So you’re here at the pharmacy to look for a medication that can help you feel better. Show me how you would go about choosing a medication to help you feel better.
Sleep You are having some difficulty falling asleep or staying asleep. You have not taken any medication to help with this sleep problem yet. And it’s not bad enough to call your doctor. So you’re here at the pharmacy to look for a medication that can help you sleep better. Show me how you would go about choosing a medication to help you sleep better.
Cough / cold / allergy You are having symptoms related to a cold or allergies, like a runny nose, stuffy nose, cough, or congestion. You have not taken any medication for your symptoms yet. And it’s not bad enough to call your doctor. So you’re here at the pharmacy to look for a medication that can help you feel better. Show me how you would go about choosing a medication to help you feel better.