Table 6.

The interviewees’ experiences in and perceptions towards their learning on KKUMEDX

The students' experiences in and perceptions toward KKUMEDX	Comments
Experience in online learning in the past
Four of the students had previous experience in structured online learning (A1, B2, C1, and C5). One did not have any difficulties in his online learning, whilst the others reported having challenging experiences.	“I posted my questions to the teacher, but it took ages to get the response” A1 “The system was disconnected, and the videos stopped very often” B2
Perceptions about the KKUMEDX
All interviewees reported having positive attitudes to the KKUMEDX, including easy use, well-designed and organised contents, its convenience, flexibility to learn at their own pace, place and time, and could speed up the videos.	“The program is user-friendly; the numbers of tabs are suitable not too many but cover all the functions needed in online learning” B4 “The contents are well arranged and easy to follow” B5 “I'm able to learn at any place wherever the internet is secure” B1 “It is easy to access. The speed of the video can be adjusted and I can re-watch many times” C2
Reasons for non-actively participation in the online learning
The participants identified the reasons for their non-participation in the learning course (B1–B5, C1–C5), including preferences toward in-class learning and unable to understand the lesson on their own.	“I need some pushes to be able to learn, coming to the class is a push for me” C3 “I want to learn with my classmates, this makes me more enthusiastic” C1 “Some topics have many new terms which I can't understand so instead I read short notes from the seniors” B4
Preferred learning methods
About half of the participants stated their preferences toward face-to-face learning for this course (A2, B3, B5, and C1–C4). Even though attending lectures was not compulsory but the reason for the preference in-person learning method was that the force for them to come and attend the class whilst the online method is self-directed learning. Another half preferred online since they could manage their schedules and went back to the topics as often as they wished.	“I prefer face-to-face learning since it forces me to go to class and I feel more enthusiastic and more focus than learning online on my own” C4 “I prefer online since I can learn anytime and anyplace, and I can manage my study time” C5 “I can learn at my own pace, taking note and I can go back to the lesson repeatedly” B2 “I like KKUMEDX more since I can go back to take notes as I wish and if I have any question, I can ask through the chat room or email, I don't like asking face to face” A4
Difficulties in KKUMEDX learning
Less than half of the students reported the difficulties they encountered during learning through the KKUMEDX. The most common difficulties were an incomplete download of the video making the sound and picture not synchronised (A3, B4, C2, and C4). However, the problem was solved by redownloading the videos.	“The sounds and pictures in the video clips were not synchronised” A3
Preferred characteristics of the KKUMEDX online learning
The participants identified the most favourable characteristics of the KKUMEDX, including speed up video (A1, A4, B3–B5, and C1–C3), the progress bar (A2 and B1) and the different colour tabs indicated their completed learning activities (A3, B1, and C4). On the other hand, when asking which features that the participants did not like, the majority reported they did not like that they have to go to the lesson each in sequence and they could not skip the topics (A4, B4, B5, C1–C3, and C5).	“The change of video speed is great; I can go faster and watch video on my own pace” B3 “I like the colour tab indicating which topics I've already completed and which ones I haven't” C4
Students' suggestions for improvements
Most of the students suggested additional functions for the KKUMEDX, including question-answer box (A1-A3, B1, and C2), having low quality of the video so then they would be able to download if the internet connection was not secure (B4 and C3) and locked video function meaning when they re-login to the lesson they could continue the video from where they left (A4, B3, B5, and C5), calendar (C1) and pre and post-tests (C4 and C5).	“Having pre-and post-tests or quizzes for all the topics would help us to keep track of what the key points of each topic are and they will help us like being a summary of the course” C4 “Adding calendar would help to remind us for the important events or the due date of the assignments” C1 “I don't like asking questions face-to-face, so if the platform provides the function that I can post my questions both anonymous and in public would be great” B1