Table 4.
Assessment of patient care using WHO patient care indicators in selected general hospitals
| Patient care indicators | Quiha Hospital | Mekelle Hospital | Overall | WHO standard |
| Average consultation time (min) | 3.66±2.2 | 9.5±4.8 | 6.6±3.5 | 10 |
| Average dispensing time (s) | 21.5±19.9 | 24.0±23.5 | 22.8±21.7 | >180 |
| Total number of drugs prescribed | 189 | 171 | 360 | |
| Total number of drugs dispensed | 170 | 124 | 294 | |
| Percentage of drugs actually dispensed | 89.9 | 72.5 | 81.2 | 100% |
| Number of drugs adequately labelled | 29 | 50 | 79 | |
| Percentage of drugs adequately labelled | 15.4 | 50 | 32.7 | |
| Knows dosage | 25 (25%) | 48 (88.8%) | 56.9 |