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. 2021 Oct 28;301(1):1–17. doi: 10.1016/j.ejor.2021.10.048

Table 6.

Healthcare resilience measures.

Category Quantitative measures found in literature Characteristics of healthcare resilience measurement
Population health Quality of healthcare-network performance Benchmark Information for decision maker
Time-based Waiting time for different patient classes (Cimellaro & Piqué, 2016; Yang et al., 2016)
Door-to-Doctor time (Konrad et al., 2013)
Expected length of stay (Chen & Wang, 2016)
Based on number of patients Number of treated patients (Bruneau & Reinhorn, 2007; Jerić & Figueira, 2012)
Minimum service level (Lameris et al., 2008)
Number of expected deaths (Arora et al., 2010; Xiang & Zhuang, 2016)
Unmet demand level (Crowe et al., 2014)
Loss level (Cimellaro et al., 2010)
Cost-based Deprivation cost (Chen & Wang, 2016; El-Rifai et al., 2016; Lodree et al., 2017)
Utilisation rate Nurse utilisation (Griffiths et al., 2005) Ignores patient's health condition Limited to the medical staff allocation Only concerns with the use of resources
Refusal rate (Harper & Shahani, 2007)