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. 2021 Oct 28;21:1172. doi: 10.1186/s12913-021-07199-1

Table 3.

Comparison between healthcare quality and patient safety grades and patient safety culture composite scores

Patient Centred Effective Timely Efficient Equitable Overall Rating on Patient Safety
a b c a b c a b c a b c a b c a b c
Mean (SD) Mean (SD) Mean (SD) Sig. Mean (SD) Mean (SD) Mean (SD) Sig. Mean (SD) Mean (SD) Mean (SD) Sig. Mean (SD) Mean (SD) Mean (SD) Sig. Mean (SD) Mean (SD) Mean (SD) Sig. Mean (SD) Mean (SD) Mean (SD) Sig.
Teamwork 3.52 (0.56) 3.82 (0.35) 3.90 (0.27) a-b* a-c* b-c* 3.54 (0.58) 3.80 (0.37) 3.89 (0.26) a-b* a-c* b-c* 3.62 (0.53) 3.81 (0.36) 3.89 (0.27) a-b* a-c* b-c* 3.61 (0.53) 3.80 (0.38) 3.90 (0.26) a-b* a-c* b-c* 3.65 (0.51) 3.81 (0.36) 3.87 (0.30) a-b* a-c* b-c* 3.46 (0.58) 3.78 (0.39) 3.90 (0.25) a-b* a-c* b-c*
Work Pressure and Pace 2.45 (0.82) 2.56 (0.73) 2.68 (0.74) a-b* a-c* b-c* 2.49 (0.80) 2.55 (0.73) 2.66 (0.75) a-c* b-c* 2.41 (0.77) 2.55 (0.71) 2.70 (0.76) a-b* a-c* b-c* 2.42 (0.81) 2.56 (0.72) 2.69 (0.74) a-b* a-c* b-c* 2.47 (0.75) 2.59 (0.72) 2.65 (0.76) a-b* a-c* b-c 2.36 (0.80) 2.52 (0.74) 2.69 (0.73) a-b* a-c* b-c*
Staff Training 3.17 (0.71) 2.56 (0.73) 3.74 (0.51) a-b* a-c* b-c* 3.19 (0.74) 3.52 (0.61) 3.73 (0.52) a-b* a-c* b-c* 3.30 (0.70) 3.54 (0.59) 3.72 (0.54) a-b* a-c* b-c* 3.25 (0.73) 3.53 (0.60) 3.74 (0.51) a-b* a-c* b-c* 3.32 (0.68) 3.53 (0.59) 3.70 (0.56) a-b* a-c* b-c* 3.09 (0.74) 3.46 (0.63) 3.75 (0.50) a-b* a-c* b-c*
Office Processes and Standardisation 2.97 (0.71) 3.43 (0.63) 3.70 (0.56) a-b* a-c* b-c* 3.02 (0.75) 3.39 (0.63) 3.69 (0.57) a-b* a-c* b-c* 3.12 (0.72) 3.42 (0.62) 3.69 (0.58) a-b* a-c* b-c* 3.03 (0.73) 3.42 (0.62) 3.70 (0.56) a-b* a-c* b-c* 3.17 (0.73) 3.45 (0.60) 3.63 (0.61) a-b* a-c* b-c* 2.78 (0.72) 3.34 (0.62) 3.72 (0.54) a-b* a-c* b-c*
Communication Openness 2.99 (0.78) 3.34 (0.71) 3.66 (0.70) a-b* a-c* b-c* 2.96 (0.78) 3.31 (0.73) 3.66 (0.69) a-b* a-c* b-c* 3.12 (0.80) 3.35 (0.71) 3.63 (0.71) a-b* a-c* b-c* 3.04 (0.81) 3.35 (0.71) 3.65 (0.69) a-b* a-c* b-c* 3.06 (0.78) 3.34 (0.69) 3.62 (0.71) a-b* a-c* b-c* 2.81 (0.77) 3.27 (0.71) 3.67 (0.67) a-b* a-c* b-c*
Patient Care Tracking/Follow-up 3.18 (0.66) 3.56 (0.54) 3.76 (0.39) a-b* a-c* b-c* 3.20 (0.69) 3.55 (0.53) 3.74 (0.41) a-b* a-c* b-c* 3.30 (0.67) 3.56 (0.51) 3.74 (0.43) a-b* a-c* b-c* 3.24 (0.66) 3.57 (0.52) 3.74 (0.42) a-b* a-c* b-c* 3.38 (0.63) 3.56 (0.53) 3.70 (0.46) a-b* a-c* b-c* 3.15 (0.68) 3.50 (0.57) 3.75 (0.41) a-b* a-c* b-c*
Communication about Error 2.99 (0.65) 3.32 (0.57) 3.52 (0.55) a-b* a-c* b-c* 2.99 (0.65) 3.30 (0.57) 3.53 (0.54) a-b* a-c* b-c* 3.08 (0.64) 3.35 (0.57) 3.50 (0.55) a-b* a-c* b-c* 3.05 (0.65) 3.31 (0.58) 3.53 (0.53) a-b* a-c* b-c* 3.14 (0.65) 3.35 (0.59) 3.47 (0.56) a-b* a-c* b-c* 2.83 (0.62) 3.27 (0.58) 3.53 (0.53) a-b* a-c* b-c*
Leadership Support for Patient Safety 2.94 (0.81) 3.24 (0.67) 3.55 (0.75) a-b* a-c* b-c* 3.02 (0.82) 3.22 (0.70) 3.54 (0.75) a-b* a-c* b-c* 3.07 (0.79) 3.22 (0.69) 3.54 (0.75) a-b* a-c* b-c* 3.01 (0.81) 3.26 (0.68) 3.54 (0.75) a-b* a-c* b-c* 3.12 (0.76) 3.22 (0.69) 3.50 (0.77) a-b a-c* b-c* 2.78 (0.78) 3.18 (0.67) 3.56 (0.73) a-b* a-c* b-c*
Organisational Learning 3.31 (0.66) 3.68 (0.48) 3.83 (0.37) a-b* a-c* b-c* 3.31 (0.66) 3.67 (0.49) 3.83 (0.37) a-b* a-c* b-c* 3.44 (0.64) 3.68 (0.48) 3.82 (0.38) a-b* a-c* b-c* 3.36 (0.64) 3.68 (0.49) 3.83 (0.36) a-b* a-c* b-c* 3.46 (0.63) 3.68 (0.50) 3.79 (0.41) a-b* a-c* b-c* 3.17 (0.67) 3.64 (0.49) 3.84 (0.35) a-b* a-c* b-c*
Overall Perceptions of Patient Safety and Quality 3.04 (0.76) 3.25 (0.67) 3.55 (0.79) a-b* a-c* b-c* 2.99 (0.75) 3.23 (0.68) 3.57 (0.78) a-b* a-c* b-c* 3.05 (0.75) 3.25 (0.69) 3.56 (0.77) a-b* a-c* b-c* 3.06 (0.73) 3.25 (0.70) 3.55 (0.78) a-b* a-c* b-c* 3.17 (0.76) 3.25 (0.72) 3.48 (0.78) a-c* b-c* 2.86 (0.77) 3.20 (0.66) 3.56 (0.76) a-b* a-c* b-c*

Composites scored ranging from 1 to 5.

a: Poor or Fair rating group b: Good rating group c: Excellent or Very Good rating group.

SD: Standard deviation Sig.: Significant difference between groups (p-value ≤ .05) * (p-value ≤ .001).