Table 4.
Patient Safety and Quality Issues | Information Exchange within Your PHC | Information Exchange with Other Settings | Patient Centred | Effective | Timely | Efficient | Equitable | Overall Rating on Patient Safety | |
---|---|---|---|---|---|---|---|---|---|
Teamwork | 0.21** | 0.21** | 0.02 | 0.27** | 0.25** | 0.23** | 0.26** | 0.20** | 0.32** |
Work Pressure and Pace | 0.17** | 0.08** | 0.05* | 0.11** | 0.09** | 0.14** | 0.13** | 0.08** | 0.15** |
Staff Training | 0.22** | 0.21** | 0.01 | 0.28** | 0.27** | 0.25** | 0.27** | 0.24** | 0.33** |
Office Processes and Standardisation | 0.28** | 0.24** | 0.05* | 0.34** | 0.33** | 0.32** | 0.35** | 0.25** | 0.42** |
Communication Openness | 0.18** | 0.19** | 0.06** | 0.31** | 0.32** | 0.26** | 0.29** | 0.28** | 0.37** |
Patient Care Tracking/Follow-up | 0.24** | 0.20** | 0.05* | 0.31** | 0.28** | 0.28** | 0.30** | 0.21** | 0.31** |
Communication about Error | 0.18** | 0.21** | 0.07** | 0.28** | 0.29** | 0.24** | 0.28** | 0.19** | 0.34** |
Leadership Support for Patient Safety | 0.20** | 0.15** | −0.01 | 0.28** | 0.25** | 0.24** | 0.24** | 0.20** | 0.33** |
Organisational Learning | 0.24** | 0.18** | 0.02 | 0.32** | 0.31** | 0.27** | 0.31** | 0.22** | 0.38** |
Overall Perceptions of Patient Safety and Quality | 0.21** | 0.18** | 0.02 | 0.25** | 0.28** | 0.27** | 0.25** | 0.17** | 0.32** |
Average across all composites | 0.33** | 0.29** | 0.06** | 0.42** | 0.41** | 0.39** | 0.42** | 0.32** | 0.50** |
* Correlation is significant at the .05 level
** Correlation is highly significant at the .001 level