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. 2021 Oct 29;21(4):5. doi: 10.5334/ijic.5631

Table 2.

Comparison of significant pilot experiences and outcomes (extracted from publications of the national evaluation teams and selected studies) [1,2,3,4,5,6,7,8,9,10,11,12].


THEME ICPS PIONEERS VANGUARDS

Facilitators Effective senior leadership
Shared values and vision
Strong, pre-existing relationships locally
Staff engagement
Low complexity interventions (compared to high complexity)
Specific education/training interventions
Co-location of staff
Availability of funding and other resources
Effective cross organisation and professional relationships
Effective leadership
Kudos as part of a pilot programme
Shared vision and values
Lack of organisational complexity (especially if shared boundaries)
History of successful integrated care
Availability of resources
Staff engagement and ‘ownership’
Development of relationships with national programme team
Multi-modal communications
Strong local and national leadership
Access to expert knowledge and skills
Good level of funding
Perception of a licence and platform to do things differently as a result of being part of a high-profile national programme

Barriers Complexity of organisations and interventions
IM&T issues and information governance concerns
Poor communication
Poor professional engagement (especially GPs)
Erosion of professional identity
‘Red tape’
Wider NHS financial pressures
Lack of resources and high existing workforce pressure
Conflicts with new national policy context
Financial constraints and high existing workforce pressure
IM&T issues and information governance concerns
Limits to local freedom to innovate
Limited national support to tackle systemic barriers
Difficulty breaking down professional and organisational roles and culture
Leadership tensions between organisations
Engagement and commitment of GPs
Conflicts with new national policy context
Continuation of standard national regulation and oversight
Lack of high quality data and issues with information governance, inter-operability of systems and data sharing
Short timescales and expectations of rapid progress (especially against government targets)

Impact on hospital activity Significant increase in unplanned admissions and reductions in elective elective inpatient and outpatient care. More marked increase in unplanned admissions for case management sites.
Overall costs of hospital care reduced by 9% (statistically significant) for case management patients.
A modest impact on unplanned admissions to hospital, with Wave 1 pilots experiencing a lower increase than non-Pioneers. However this was only statistically significant in Year 1 and not in Year 2. Significant variation found between pilots and within pilots. Vanguards slowed the rise in unplanned admissions compared to controls. Over three years a significant 4.2% reduction in those admissions found for Enhanced Care Home pilots (increased over time and became statistically significant in third year and overall).
MCP/PACS significant 3.1% reduction in Year 3 but not significant over whole period.
No overall reduction in bed-days
Sites had higher unplanned admissions and bed days than controls in two years prior to start of pilot.
Impacts most visible in sites which had previously been Pioneers

Impact on patient experience Mixed response. No more likely to have discussions about how to deal with health problems, more likely to have care plans
In case management sites: more clarity regarding discharge; less likely to have been given wrong medicine. But also less likely to be able to see clinician of choice and fewer felt opinions and preferences taken into account.
Data are being collected on MDT caseload patients’ experiences of care received, and on the impact of being on an MDT caseload on health and quality of life. No systematic study of patient experience across the programme. Individual Vanguards procured individual evaluations, but quality mixed.

Impact on staff experience Staff reported improved team working and communication; increase of breadth and depth of their job; more responsibility; more interesting jobs; improvements to patient care. Currently completing data collection on strategic level managers’ and operational as well as front line staff perceptions of health and social care integrated, community-based MDT working. Staff reported increased job satisfaction associated with the feeling that they had licence to innovate and were part of a high-profile national programme.