Table 4.

Reachability matrix.

Factors	Notations	SAI	LOR	CDM	PDJIT	RG	SIOT	ESC	COVID	SBDA	TC	UB	LOP
Significance of AI	SAI		A	V	V	V	X	V	A	X	A	A	A
Lack of resources	LOR			V	V	V	V	V	A	V	O	V	V
Centralized decision making	CDM				V	V	A	O	A	A	A	A	A
Product diversification and JIT	PDJIT					V	A	A	A	A	A	A	A
Revenue generation	RG						A	A	A	A	A	A	A
Significance of IoT	SIOT							V	A	X	A	A	A
Efficient supply chain	ESC								A	A	A	A	A
Covid-19	COVID									V	V	V	V
Significance of big-data	SBDA										A	A	A
Transportation constraints	TC											V	V
Unavailability of buyer	UB												A
Lack of operational performance	LOP