Table 6.
The reliability and validity of the results.
| Index | Question items | Median | Mean | S.D. | Loading (>0.70) | Outer VIF (<5.00) | Source |
|---|---|---|---|---|---|---|---|
| PU1 | The online shopping platform can help you shop more conveniently | 5 | 4.60 | 0.538 | 0.890 | 1.512 | Adapted from (Anol et al., 2012) |
| PU2 | The online shopping platform helps you search for and buy a product faster than offline shopping | 4 | 4.44 | 0.585 | 0.889 | 1.512 | Adapted from (Lee, 2009) |
| PU3 | The online shopping platform helps you buy a product cheaper than offline shopping | 4 | 4.21 | 0.765 | 0.854 | 1.632 | Adapted from (Kim et al., 2008) |
| PEU1 | You can use the online shopping platform by yourself | 4 | 4.17 | 0.719 | 0.778 | 1.079 | Adapted from (Lee, 2009) |
| PEU2 | The online shopping platform is easy to use for buying a product | 4 | 4.02 | 0.762 | 0.896 | 2.407 | Adapted from (Kim et al., 2008) |
| PEU3 | The online shopping platform has obvious functions and easy to understand | 4 | 3.82 | 0.829 | 0.877 | 2.367 | Adapted from (Kim et al., 2008) |
| PT1 | The online shopping platform has accurate and clear processed information such as product detail and price | 4 | 3.91 | 0.725 | 0.943 | 1.169 | Adapted from (Chen et al., 2015) |
| PT2 | The online shopping platform is trustworthy for buying products | 4 | 3.83 | 0.795 | 0.957 | 2.264 | Adapted from (Pascual-Miguel et al., 2015) |
| PT3 | You are assured to get the purchased products from the online shopping platform | 4 | 3.84 | 0.761 | 0.912 | 2.041 | Adapted from (Pascual-Miguel et al., 2015) |
| PQ1 | The online shopping platform has an acceptable quality (regarding usability, accuracy and speed) that fits your needs | 4 | 3.98 | 0.731 | 0.701 | 1.754 | Adapted from (Wang et al., 2020) |
| PQ2 | Products on the online shopping platform fit your need | 4 | 4.00 | 0.591 | 0.739 | 1.523 | Adapted from (Wang et al., 2020) |
| PQ3 | All processes of the online shopping platform have acceptable quality | 4 | 4.00 | 0.665 | 0.768 | 1.254 | Adapted from (Wang et al., 2020) |
| IS1 | Searching function in the online shopping platform helps you decide on buying the product | 4 | 3.90 | 0.890 | 0.747 | 1.358 | Adapted from (Lobel Trong Thuy, 2020) |
| IS2 | Searching function in the online shopping platform helps you compare the quality and price of the similar products and ease your decision-making to buy | 3 | 3.71 | 1.044 | 0.879 | 1.713 | Adapted from (Tran, 2020) |
| IS3 | Searching function in the online shopping platform is necessary and benefits a buyer | 4 | 3.89 | 0.669 | 0.827 | 1.665 | Adapted from (Tran, 2020) |
| EA1 | Intending to buy products before going to the shopping cart function in the online shopping platform helps you on comparing the products | 4 | 4.13 | 0.818 | 0.905 | 2.856 | Adapted from (Tran, 2020) |
| EA2 | Intending to buy products before going to the shopping cart function in the online shopping platform is necessary and benefits a buyer | 4 | 4.03 | 0.869 | 0.921 | 3.164 | Adapted from (Tran, 2020) |
| EA3 | Intending to buy products before going to the shopping cart function in the online shopping platform makes you buy in good value | 4 | 4.02 | 0.807 | 0.944 | 3.896 | Adapted from (Tran, 2020) |
| IR1 | You often get in the online shopping cart platform to check on product details | 4 | 3.93 | 0.832 | 0.763 | 1.516 | Adapted from (Tan et al., 2014) |
| IR2 | You will use the online shopping cart platform to buy products | 4 | 4.08 | 0.766 | 0.882 | 1.728 | Adapted from (Pascual-Miguel et al., 2015) |
| IR3 | You are interested in promotion notifying from the online shopping cart platform and likely to buy from it | 4 | 4.06 | 0.894 | 0.764 | 1.319 | Adapted from (Tan et al., 2014) |
| PB1 | You will buy the products from the online shopping platform if the product satisfies you | 4 | 4.32 | 0.619 | 0.859 | 2.015 | Adapted from (Lee, 2009) |
| PB2 | You are happy with the online shopping platform and will continue using it | 4 | 4.30 | 0.667 | 0.886 | 2.164 | Adapted from (Wang et al., 2020) |
| PB3 | The online shopping platform is necessary for you | 4 | 3.95 | 0.761 | 0.878 | 1.974 | Adapted from (Wang et al., 2020) |
| RP1 | You may repurchase from the online shopping platform | 4 | 4.20 | 0.713 | 0.897 | 2.326 | Adapted from (Chen et al., 2015) |
| RP2 | Repurchase can be done easier with the online shopping platform | 4 | 4.15 | 0.656 | 0.887 | 2.103 | Adapted from (Chen et al., 2015) |
| RP3 | You have repurchased the same product from the online shopping platform | 4 | 4.18 | 0.708 | 0.868 | 2.154 | Adapted from (Chen et al., 2015) |
| RC1 | You recommend others to use the online shopping platform that you use | 4 | 3.92 | 0.750 | 0.923 | 2.973 | Adapted from (Oliveira et al., 2016) |
| RC2 | You will recommend friend and family to buy from the online shopping platform instead of offline shopping | 4 | 3.94 | 0.768 | 0.900 | 2.632 | Adapted from (Oliveira et al., 2016) |
| RC3 | You will recommend an unfamiliar person to buy from the online shopping platform instead of offline shopping | 4 | 3.94 | 0.705 | 0.926 | 3.445 | Adapted from (Oliveira et al., 2016) |