Table 2.
Summary of health provider reported challenges and strategies to address barriers to the delivery of PMTCT services
| Theme | Challenges to PMTCT delivery | Strategies for addressing barriers |
| Health systems challenges | Lack of resources—medication shortage, supply shortage, lack of resources including gloves, delivery apparatus, gloves and electricity. Workforce challenge—delay in wages, lack of professional development opportunities and limited upward mobility. |
Ensure the availability of necessary equipment, tools and medication. Increase in wages, expansion of professional development and training opportunities to all staff. |
| Patient-related challenges | ‘Loss to follow-up’—Inability to reach patients/incorrect contact information. Stigmatisation experienced from extended family members and related violence, abandonment and neglect. HIV misinformation and discordant health beliefs about the origin and treatment of HIV. |
Improving medical records notation of those living with HIV. Continued community education, efforts to promote couples counselling/testing and home-based care and designation of HIV health educators from each neighbourhood. Implementation of a peer-to-peer model, paring health facility staff with spiritual leaders and traditional birth attendants. |
PMTCT, prevention of mother-to-child transmission.