Technology (apps, documentation, admission forms) |
Economy (travel expenses, time off work, consultations, diagnose related groups’ effort-based funding, social rights as a next-of-kin) |
Involvement in patient care (clarification of roles, different phases of the trajectory (curative or palliative), standardization of involvement in different parts of the trajectory, documentation) |
Needs clarification/information in the summon letter and in different phases (expectations, resources, wishes and needs, information in summon letter and different phases, checklist on needs at discharge, information) |
Interaction (learning and coping centers in the municipalities) |
Information (to next-of-kin, learning and coping) |
Training of healthcare professionals (ethics, how, methods) |
One appointed healthcare professional for the next-of-kin |
User participation with special focus on the next-of-kin perspective |