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. 2021 Nov 2;27(10):609–614. doi: 10.1177/1357633X211042433

Table 1.

Comparison of MBS activity and associated costs for specialist consultations and patient-end services provided before and after the onset of the COVID-19 pandemic.

Time period
Specialist activity Pre-COVID-19 period Mar 2019 to Feb 2020 Post-COVID-19 period Mar 2020 to Feb 2021 P-value
Average number of MBS specialist consultations provided per month, N (%)
Total consultations 2,236,900 (100.0) 2,268,073 (100.0) 0.717
In-person consultations 2,222,025 (99.3) 1,846,794 (81.2) 0.001
Telehealth consultations 14,875 (0.7) 421,279 (18.8) <0.0001
 Pre-COVID-19 videoconference 14,875 (0.7) 30,810 (1.4)
 COVID-19 videoconference Not applicable 63,536 (2.8)
 COVID-19 telephone Not applicable 326,933 (14.6)
Patient-end services 5924 (0.3) 6497 (0.3) 0.061
Average costs to the MBS for specialist consultations provided per month, AU$ (%)
Total consultations 176,028,067 (100.0) 180,455,237 (100.0) 0.589
In-person consultations 172,521,216 (98.0) 144,533,797 (79.8) 0.004
Telehealth consultations 3,052,661 (1.7) 35,427,581 (19.9) <0.0001
 Pre-COVID-19 videoconference 3,052,661 (1.7) 5,987,359 (3.4)
 COVID-19 videoconference Not applicable 5,715,683 (3.2)
 COVID-19 telephone Not applicable 23,724,538 (13.4)
Patient-end services 454,190 (0.3) 493,859 (0.3) 0.096

MBS: Medicare Benefits Schedule; COVID-19: coronavirus disease 2019.