Table 5.

Extracted indicators with research that pointed to these indicators, in comparison with this study.

Extracted indicators	Hansoti	Mohd, Embong, and Zain	Kuo, Tsai, and Kang	Pappas and Whitman	Elias and Bezerianos	Khan and Khan	Yigitbasioglu and Velcu	Kintz	Gröger et al.	Lechner and Fruhling	Karami	Cahyadi and Prananto	Auliya, Aknuranda, and Tolle	This study
	2010	2010	2011	2011	2011	2011	2012	2012	2013	2014	2014	2015	2018
Target				✓			✓	✓			✓	✓	✓	✓
Organizational culture											✓	✓		✓
Type and user personality	✓	✓		✓	✓		✓		✓		✓	✓	✓	✓
Interaction	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
How to view	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓		✓	✓
Determine indicators		✓		✓			✓	✓	✓		✓	✓		✓
Analysis and forecasting		✓			✓	✓	✓		✓	✓	✓	✓	✓	✓
Accessibility	✓								✓		✓		✓	✓
Privatization	✓								✓		✓			✓
Database		✓	✓	✓				✓	✓		✓	✓	✓	✓
System architecture		✓	✓					✓	✓					✓
Infrastructure			✓								✓	✓		✓
Integration	✓						✓				✓	✓		✓
Maintenance		✓	✓					✓	✓	✓	✓			✓
Security	✓										✓			✓