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. 2021 Sep 27;8(4):1741–1758. doi: 10.1007/s40744-021-00367-z

Table 2.

Patient satisfaction with physician communication, by physician type and communication status

Primary treating physiciana
Rheumatologist (Nwb = 983/N = 960) Dermatologist (Nwb = 303/N = 326)
Patient satisfaction with physician communication, n (%)
 Very satisfied 557 (57) 152 (50)
 Somewhat satisfied 322 (33) 106 (35)
 Somewhat dissatisfied 54 (6) 18 (6)
 Very dissatisfied 50 (5) 28 (9)
Statement A: ‘I worry that if I ask too many questions, my HCP will see me as a difficult patient and it will affect the quality of care I receive’
Agree (Nwb = 441/N = 430) Disagree (Nwb = 542/N = 530) Agree (Nwb = 137/N = 157) Disagree (Nwb = 166/N = 169)
Patient satisfaction with physician communication, n (%)b
 Very satisfied 198 (45) 359 (66*) 55 (40) 97 (58*)
 Somewhat satisfied 186 (42*) 135 (25) 55 (40) 50 (30)
 Somewhat dissatisfied 34 (8*) 20 (4) 14 (10*) 4 (2)
 Very dissatisfied 23 (5) 28 (5) 12 (9) 15 (9)
Statement B: ‘I often tell my HCP I am fine when I am really experiencing symptoms’
Agree (Nwb = 447/N = 437) Disagree (Nwb = 536/N = 523) Agree (Nwb = 165/N = 175) Disagree (Nwb = 139/N = 151)
Patient satisfaction with physician communication, n (%)b
 Very satisfied 226 (51) 331 (62*) 73 (45) 79 (57)
 Somewhat satisfied 177 (40*) 145 (27) 62 (38) 43 (31)
 Somewhat dissatisfied 27 (6) 28 (5) 15 (9*) 3 (2)
 Very dissatisfied 17 (4) 33 (6) 14 (9) 13 (10)

Percentages were calculated based on the Nwb as the denominator. The proportions of patients who were very or somewhat satisfied/dissatisfied may not sum to 100% exactly due to rounding

HCP healthcare professional, N unweighted sample size, i.e., total number of patients who responded to the question, Nwb weighted base, i.e., total number of adult patients adjusted for the size of each country’s adult population, n number of respondents within given category, PsA psoriatic arthritis

aData are for patients who reported that a rheumatologist or dermatologist was the HCP mostly responsible for managing their PsA. The base for the questions reported was patients who had seen a rheumatologist or dermatologist in the past 12 months. For patients who reported having seen a rheumatologist/dermatologist in the past 12 months, the Nwb was 1172/939 and the N was 1156/894

bThe percentage of patients in the agree and disagree groups may not necessarily sum to 100% for any particular level of satisfaction, as the populations who agreed or disagreed with a statement are independent from each other with regard to their degree of satisfaction with physician communication, i.e., how the patients in the agreed group distributed across the four categories of satisfaction could differ from how the patients in the disagreed groups distributed across the same satisfaction categories

*Indicates a greater proportion (p < 0.05) for a particular level of response (e.g., very satisfied) between those who agreed vs. disagreed (i.e., rheumatologist-treated patients who agreed vs. disagreed, and dermatologist-treated patients who agreed vs. disagreed) with a particular statement (Statement A or Statement B)