Skip to main content
. 2021 Mar 23;28:52–70. doi: 10.1016/j.spc.2021.03.025

Table 2.

Response strategies and nature of organisational responses.

Response Target Response Strategy Nature of Organisational Responses
Organisation-oriented responses Managing day-to-day operations Hypervigilance, Exiting, Dormancy
Adapting existing business models Growth
Performing strategic work Growth
User-oriented responses Increasing hygiene standards Hypervigilance
Supporting physical distancing Hypervigilance
Implementing communication and education campaigns Hypervigilance
Society-oriented responses Offering support to societal actors Hypervigilance, Growth
Managing partnerships Growth, Exiting