Table 2.
Challenges that significantly affected pharmacists’ practice
| Challenge | Number of participants | Percentage | Total (n) |
|---|---|---|---|
| Decreased supply of medications (e.g., medication shortage) | 468 | 65.5 | 714 |
| General supply shortage (e.g., hand sanitizer) | 456 | 63.8 | 715 |
| Unfair patient expectations (e.g., feeling frustrated with delay in services) | 372 | 52 | 716 |
| Prescription surge (e.g., patient stockpiling) | 357 | 49.9 | 715 |
| Lack of personal protective equipment (e.g., face masks, gloves) | 334 | 47 | 710 |
| Lack of time for clinical counselling (e.g., care plan activities) | 329 | 46 | 715 |
| Insurance issues (e.g., co-pay) | 317 | 44.3 | 716 |
| Inadequate time for breaks or meals | 316 | 44.2 | 715 |
| Inadequate staffing | 309 | 43.2 | 715 |
| HR-related issues (e.g., vacation time, paid time off, sick leave, personal leave, scheduling flexibility, threat of repercussions for missing work, hazard pay) | 265 | 37.1 | 714 |
| Discomfort with temporary expanded practice scope (e.g., extending opioids for continuity of care) | 156 | 21.8 | 716 |
| Lack of priority access to COVID-19 infection testing | 147 | 20.6 | 715 |