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. 2021 Oct 28;23(10):e28924. doi: 10.2196/28924

Table 2.

Characteristics of the interview participants (N=42).

Interview participants Participants, n (%)
Administrative stakeholders, (n=42) 18 (43)
Patients or caregivers, (n=42) 17 (40)

Patients (n=17) 16 (94)

Caregivers (n=17) 1 (6)

Gender (n=17)


Female 11 (65)


Male 6 (35)
Registered MyChart user (n=17)

Yes—have registered log-in and used it 13 (76)

Yes—have registered but have not used it 2 (12)

No 2 (12)
Geographic area

Urban (n=32) 8 (47)

Rural (n=17) 4 (23)

Suburban (n=17) 3 (18)

Small town (n=17) 2 (12)
Education (n=17)

Bachelor’s degree 77 (41)

College diploma or certificate 6 (35)

Some college 2 (12)

Postgraduate education 1 (6)

High school 1 (6)
Providers (n=42) 7 (17)

Health profession (n=7)


Physicians 4 (57)


Nurse or nurse practitioner 2 (29)


Nonnursing allied health professional 1 (14)