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. 2021 Nov 13;48(3):139–146. doi: 10.1016/j.jcjq.2021.11.003

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© 2021 The Joint Commission. Published by Elsevier Inc. All rights reserved.

Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

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Figure 5: — This p-chart shows the proportion of emergency department (ED) patient encounters with any use of phone interpretation before and during the COVID-19 pandemic. LOE, language other than English.