Table 3.
Membership degree of attributes to factor structure in pre-pandemic scenario
| Attributes | Membership Function to Factor Structure |
|||
|---|---|---|---|---|
| Performance factor (Unimportant) | Excitement factor | Basic factor | Performance factor (Important) | |
| Safety (SA) | 0 | 0 | 0 | 0.99 |
| Access & Egress time (AT) | 0.04 | 0.91 | 0.02 | 0.03 |
| Bus stop facilities (BSF) | 0.88 | 0.03 | 0.08 | 0.02 |
| Cleanliness (CL) | 0 | 0 | 0 | 1 |
| Crowding (CR) | 0.02 | 0.04 | 0.03 | 0.9 |
| Fare (FA) | 0.01 | 0.01 | 0.01 | 0.96 |
| Headway of Service (HW) | 0.01 | 0.01 | 0.97 | 0.01 |
| In-vehicle travel time (IVTT) | 0.03 | 0.03 | 0.08 | 0.86 |
| Number of transfer (NT) | 0.91 | 0.03 | 0.05 | 0.02 |
| Onboard info (OI) | 0 | 0.99 | 0 | 0 |
| Pedestrian Environment (PE) | 0.82 | 0.09 | 0.05 | 0.03 |
| Pre-trip info (PI) | 0 | 1 | 0 | 0 |
| Punctuality (PU) | 0.04 | 0.01 | 0.93 | 0.02 |
| Security (SE) | 0.08 | 0.02 | 0.86 | 0.04 |
| Span (SP) | 0.05 | 0.02 | 0.86 | 0.07 |
| Staff behavior (SB) | 0.89 | 0.04 | 0.05 | 0.02 |
| Ticketing system (TS) | 0.91 | 0.03 | 0.05 | 0.02 |
| Transfer time (TT) | 0.53 | 0.2 | 0.18 | 0.1 |
| Way side info (WI) | 0.02 | 0.95 | 0.01 | 0.02 |