Table 6.

Comparison of management scheme in pre-pandemic and post lockdown scenarios

Management Scheme	Pre-pandemic scenario	Post lockdown scenario
Concentrate here	Pre trip information (0.99) On board information (0.98) Access and egress time (0.91) In-vehicle travel time (0.84) Wayside information (0.75)	Way side information (0.92) Pre-trip information (0.93) Onboard information (0.90) Access and egress time (0.93) Cleanliness (0.92) In vehicle travel time (0.68)
Keep up good work	Cleanliness (0.99) Safety (0.96) Crowding (0.96) Fare (0.95)	Fare (0.99) Safety (0.99)
Possible overkill	Number of transfers (0.99) Staff behavior (0.97)	Number of transfers (0.99) Staff behavior (0.99)
Least priority	Headway (0.99) Span of operation (0.93) Ticketing system (0.87) Punctuality (0.84) Bus stop facility (0.83) Security (0.67) Pedestrian environment (0.66) Transfer time (0.58)	Headway (0.99) Crowding (0.99) Span of operation (0.98) Punctuality (0.98) Transfer time (0.96) Bus stop facilities (0.89) Ticketing system (0.85) Pedestrian environment (0.85) Security (0.81)