Skip to main content
. 2021 Nov 14;9(4):1965–1973. doi: 10.1016/j.cstp.2021.11.007

Table 8.

Desired levels of selected attributes

Satisfaction Levels Access-egress time(minutes) Crowding level(Average number of passengers per seat) Average Journey Speed (km/h) Span of operation(Hour) Headway (minutes) On-time performance (%)
Highly satisfied (HS) <10 <1.1 >25 >18 <12 >80
Satisfied (S) 10–19 1.1–1.3 18–25 16–18 12–18 62–80
Neutral (N) 19–30 1.3–1.5 14–18 12–16 18–24 43–62
Dissatisfied (D) 30–45 1.5–1.8 10–14 10–12 24–38 26–43
Highly dissatisfied (HD) >45 >1.8 <10 <10 >38 <26
Access-egress time: Time required to travel from origin to bus stop and bus stop to destination