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. 2021 Nov 15;16(11):e0260055. doi: 10.1371/journal.pone.0260055

Table 5. Frequency of qualitative codes by theme: What do you wish you would have known? what piece of advice would you share with another CNA/EVS staff member about COVID-19?.

Codes§ Frequency (%*)
Overall (N = 103) CNA (N = 50) EVS (N = 53)
Magnitude of Pandemic (Length, Seriousness, Transmissibility) 26 (25%) 11 (22%) 15 (28%)
Use PPE 25 (24%) 13 (26%) 12 (23%)
    Wear PPE 11 (11%) 8 (16%) 3 (6%)
        Wear PPE Correctly 6 (6%) 5 (10%) 1 (2%)
    Wear Mask 14 (14%) 5 (10%) 9 (17%)
        Wear Mask Correctly 3 (3%) 1 (2%) 2 (4%)
Treat Residents Like Family 22 (21%) 18 (36%) 4 (8%)
Wash Your Hands 22 (21%) 10 (20%) 12 (23%)
Stay Vigilant 17 (17%) 6 (12%) 11 (21%)
    Don’t Let Your Guard Down 8 (8%) 4 (8%) 4 (8%)
    Be Careful 8 (8%) 2 (4%) 6 (11%)
    Keep Protocols in Place After Outbreak 1 (1%) 0 (0%) 1 (2%)
Follow IP Guidelines/Precautions 15 (15%) 6 (12%) 9 (17%)
Have Emotional Resilience 13 (13%) 9 (18%) 4 (8%)
Clean/Disinfect 10 (10%) 1 (2%) 9 (17%)
    Clean Isolation Rooms Last/Don’t Move Isolation Carts Away From COVID-19 Rooms 2 (2%) 0 (0%) 2 (4%)
Protect Yourself Outside Facility 9 (9%) 3 (6%) 6 (11%)
Just Show Up 7 (7%) 3 (6%) 4 (8%)
Take Care of Yourself/Stay Healthy 5 (5%) 1 (2%) 4 (8%)
Work Together 5 (5%) 1 (2%) 4 (8%)
Stay Home if Sick 4 (4%) 0 (0%) 4 (8%)
Train, Educate, Prepare 4 (4%) 2 (4%) 2 (4%)
Don’t Move Residents Around 2 (2%) 0 (0%) 2 (4%)
Warn that Supplies Would Run Out 2 (2%) 0 (0%) 2 (4%)
Buy Stock in Alcohol 1 (1%) 1 (2%) 0 (0%)
Facilities Shouldn’t Overreact, Overdo it 1 (1%) 0 (0%) 1 (2%)
Communicate (Have Adequate Communication) 1 (1%) 0 (0%) 1 (2%)
Stay on Floor if Working COVID Unit 1 (1%) 0 (0%) 1 (2%)
I Don’t Know 1 (1%) 1 (2%) 0 (0%)

* All responses were provided voluntarily and, due to the open discussion format, not every participant provided a response to every question. All summaries of qualitatively coded data are based upon only those responses received throughout the discussion. Therefore, percentages presented are calculated based on the total number of participants that provided a response to the individual question, not the total number of focus group participants. Participants’ responses were categorized to each individual code only once, however, responses may be categorized to more than one code. Therefore, percentages within a question may sum to over 100% and may not sum to the percentages for broader convergent themes presented in text. No statistical tests to compare responses by CNA and EVS participants were performed.

§ Select quotes which operationalize each code may be found in the (S3 Table).