Table 5.

Type of action done on each repeat prescription related issue.

Type of issue	Actions done by pharmacists to resolve repeat prescription issues
	Order dispense as it is with no change	Order NOT dispensed	Order held on file	Only dispensed limited amount	Order was fixed	Total
Therapeutic duplication	5	17	6	0	0	28
Dose recently changed but still refilling the old dose	8	0	1	0	1	10
Refilling a stopped medication	81	18	6	0	0	105
Dose changed for the first time by the refill clinic	61	4	2	0	0	67
Frequency changed	13	2	1	0	0	16
Formulation changed	13	2	0	0	0	15
Route changed	2	0	0	0	0	2
Switched medications	4	1	2	0	0	7
Refilling all medications regardless of patient needs	112	24	4	0	0	140
Refilling restricted medications for specialized clinics	202	32	11	2	0	247
Refilling medications NOT documented in patients file	108	12	3	0	0	123
Patients came too early to request	947	24	14	1	0	986
Refilling controlled medication	16	4	0	0	0	20
Total	1572	140	50	3	1	1766