Skip to main content
. 2021 Nov 3;5(11):e31649. doi: 10.2196/31649

Table 5.

Detailed System Usability Scale (SUS) scores for each participant (N=12).

SUS item Participant number (age group, years) Mean (SD) Total SUS score

P1 (25-34) P2 (18-24) P3 (45-59) P4 (45-59) P5 (45-59) P6 (25-34) P7 (25-34) P8 (35-44) P9 (25-34) P10 (45-59) P11 (>60) P12 (45-59)


I think that I would like to use this system frequently 2 2 3 2 3 3 4 2 3 3 4 4 2.91 (0.79) 35.0 87.5
I found the system unnecessarily complex 2 3 2 1 2 3 4 4 4 1 4 3 2.75 (1.13) 33.0 82.5
I thought the system was easy to use 3 2 4 2 1 4 3 2 3 3 3 3 2.75 (0.86) 33.0 82.5
I think that I would need the support of a technical person to be able to use this system 3 3 4 3 1 4 4 3 3 1 4 3 3.00 (1.04) 36.0 90.0
I found the various functions in this system were well integrated 3 2 4 2 4 3 3 2 4 3 3 4 3.08 (0.79) 37.0 92.5
I thought there was too much inconsistency in this system 2 4 2 4 2 3 3 3 4 1 3 3 2.83 (0.75) 34.0 85.0
I would imagine that most people would learn to use this system very quickly 3 3 4 4 3 4 3 2 2 4 3 4 3.25 (0.75) 39.0 97.5
I found the system very cumbersome to use 2 3 4 3 2 4 3 3 4 4 4 4 3.33 (0.77) 40.0 100
I felt very confident using the system 2 1 3 1 2 4 3 2 3 4 4 3 2.66 (1.07) 32.0 80.0
I needed to learn a lot of things before I could get going with this system 2 3 2 4 2 4 3 3 3 4 4 4 3.16 (0.83) 38.0 95.0
Total 24 26 32 26 22 36 33 26 33 28 36 35 N/Aa N/A N/A
SUS score 60 65 80 65 55 90 82.5 65 82.5 70 90 87.5 N/A N/A N/A

aN/A: not applicable.