Table 4.
Participants’ response on health care facility and service delivery during COVID-19, Addis Ababa, Ethiopia.
|
| |||
|---|---|---|---|
| VARIABLE | CATEGORY | FREQUENCY | % |
|
| |||
| Visits the facility during high COVID-19 time | No | 0 | 0.0% |
|
| |||
| Yes | 212 | 100.0% | |
|
| |||
| Treated differently | Yes | 173 | 81.6% |
|
| |||
| No | 39 | 18.4% | |
|
| |||
| Unusual procedures were in place | Yes | 131 | 75.7% |
|
| |||
| No | 42 | 24.3% | |
|
| |||
| Unusual procedure (if any) | COVID-19 creening | 62 | 47.3% |
|
| |||
| COVID-19 PCR | 69 | 52.7% | |
|
| |||
| COVID-19 chest CT | 0 | 0.0% | |
|
| |||
| Others | 0 | 0.0% | |
|
| |||
| Obliged to change the health center because of COVID-19 | Yes | 6 | 2.8% |
|
| |||
| No | 206 | 97.2% | |
|
| |||
| Denied healthcare services | Yes | 33 | 15.6% |
|
| |||
| No | 179 | 84.4% | |
|
| |||
| Obtained polite and respectful services | Yes | 211 | 99.5% |
|
| |||
| No | 1 | 0.5% | |
|
| |||
| Listened well and got satisfactory answers to queries | Yes | 211 | 99.5% |
|
| |||
| No | 1 | 0.5% | |
|
| |||
| Gained considerable attention regarding individual needs | Yes | 208 | 98.1% |
|
| |||
| No | 4 | 1.9% | |
|
| |||
| Physically assaulted by providers | Yes | 1 | 0.5% |
|
| |||
| No | 211 | 99.5% | |
|
| |||
| Received prompt action for your health conditions or comorbidities | Yes | 128 | 60.4% |
|
| |||
| No | 84 | 49.6% | |
|
| |||
NB: PCR- polymerase chain reaction; CT- computed tomography; COVID-19- coronavirus disease 2019.