Table 3. Technical Expert Panel Summary Findings.
Panelists were asked to rate the final list of attributes from “very important” to “not at all important” in influencing health system implementation and performance. The table below provides a binary presentation of the panelist’s groupings of attributes.
| Very Important Characteristics | Less Important Characteristics |
|---|---|
|
| |
|
Organizational/Structural Characteristics
Patient characteristics Risk bearing contracts – assuming full risk Risk bearing contracts – upside/downside risk only |
Organizational/Structural Characteristics
Size Profit status Ownership Structural organizational integration Teaching status Layout and physical facilities |
|
Business Execution
Financial position Ability to manage cost |
Business Execution
Market position Business competencies |
| Market Context |
Market Context
Geographic location Healthcare environment Community characteristics |
|
Culture
Teamwork Patient-centered culture Accountability |
Culture
Innovation Safety/reliability |
|
Leadership
Leadership behaviors Leader engagement in quality and performance efforts Leadership incentives |
Leadership
Board engagement in quality and performance efforts Strategic planning in quality and performance efforts Board composition Mission Leadership intent (priorities) Interorganizational leadership competencies |
|
Care Delivery Characteristics
Availability of resources for care delivery and improvement Effective use of provider teams Use of population management strategies Care comprehensiveness and care coordination |
Care Delivery Characteristics
Use of clinical decision support including utilization management Shared decision making/support Use of clinical champions Prompt and easy access to care Emerging care models |
|
Quality Improvement Activities and Infrastructure
Use of physician performance monitoring and feedback Staff and provider involvement in QI Leadership for QI Resources for QI Trained staff and training for staff |
Quality Improvement Activities and Infrastructure
Publicly reporting performance Scope of hospital QI activities QI communication efforts |
|
Health Information Technology
Electronic health records (EHR) and functions Use of data and predictive analytics to drive changes IT leadership and clinical informatics |
Health Information Technology
IT infrastructure IT leadership (systems and governance) |
|
Human Resources
Staff engagement Staff quality |
Human Resources
Staff support Staff morale HR bundle |