Table 3.

Knowledge transfers subsequent to HISP participation

Type of knowledge transfer	Transfer example
Personal	Recognizing pharmacy-issued erroneous medication using resources discovered in HISP classes Using class resources to help an ill family member develop a list of questions to ask his health care provider regarding his condition Sharing resources with family members when a loved one was diagnosed with cancer Identifying pills left in the library using class tools
Patrons	Providing lists of online health information resources from HISP classes to patrons Helping patrons connect to health-related community organizations and resources Assisting patrons in finding reliable online information after diagnoses Offering one-on-one health information appointments for patrons
Colleagues	Adapting HISP courses to hold system-wide trainings Sharing the impact of the HISP at a poster at the Public Library Association annual meeting Providing a chronically ill colleague with online resources from program classes Directing colleagues to National Library of Medicine online resources for their personal use or for the development of consumer health programs