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. 2021 Nov;25(11):1232–1240. doi: 10.5005/jp-journals-10071-24019

Table 4.

Apps deemed relatively unsuitable for routine use in ICU

  Name of app Positive aspects Drawbacks for routine ICU use
1 CALD Assist Excellent app for the HCW to communicate with the patients from culturally and linguistically diverse backgrounds
  • Small font size

  • App not designed for patients to initiate the conversation

  • Not ICU specific

  • Inability of patient to request for comfort items

  • Inability of patients to request to see someone (e.g., a family member)

2 ICU Communication App The app allows for the addition of phrases or words With customization and appropriate training, it may become a powerful learning tool
  • Available only in English

  • Absence of picture guide

  • Not intuitive for patient use

  • Limited preloaded phrases for comfort items

  • Limited ability to assess pain

3 SmallTalk Intensive Care Large, easy-to-read text with intuitive pictures specific for ICU patients. With some design improvements, this app may potentially become a useful communication tool
  • Available only in English

  • All preloaded phrases available only on a single page that needs to be scrolled up-down

  • It may be difficult for ICU patient with limited concentrating ability to find the desired prewritten phrase

4 Talkboard - Communicator  
  • Available only in English and Spanish

  • Limited number of prewritten phrases

  • Difficult to assess pain

  • Limited preloaded phrases for comfort items