Table 1.
Quality assessment of teleconsultation with a specific focus on audio quality, video quality and overall quality according to the physician who is at the patient’s home and the researcher at the hospital for all patients (n = 20).
Perfect. No Distortion or Noise Discernible. | Speech Easily Understandable. Little Noise or Distortion. | Speech Understandable with Slight Effort. Requires Occasional Repetition due to Noise or Distortion. | Speech Understandable with Considerable Effort. Requires Frequent Repetition due To Noise or Distortion. | Unusable. Speech Present but Not Understandable. | |
---|---|---|---|---|---|
Audio quality | Physician: 15 (75%) Teleconsultant: 7 (35%) |
Physician: 4 (20%) Teleconsultant: 10 (50%) |
Physician: 1 (5%) Teleconsultant: 1 (5%) |
Physician: 0 Teleconsultant: 2 (10%) |
Physician: 0 Teleconsultant: 0 |
Very good | Good | Barely acceptable | Poor | Very poor | |
Video quality | Physician: 12 (60%) Teleconsultant: 12 (60%) |
Physician: 7 (35%) Teleconsultant: 6 (30%) |
Physician: 1 (5%) Teleconsultant: 1 (5%) |
Physician: 0 Teleconsultant: 1 (5%) |
Physician: 0 Teleconsultant: 0 |
Very good | Good | Barely acceptable | Poor | Very poor | |
Overall quality of the teleconsultation | Physician: 12 (60%) Teleconsultant: 8 (40%) |
Physician: 7 (35%) Teleconsultant: 10 (50%) |
Physician: 0 Teleconsultant: 1 (5%) |
Physician: 1 (5%) Teleconsultant: 1 (5%) |
Physician: 0 Teleconsultant: 0 |