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. 2021 Nov 29;52(12):28–34. doi: 10.1097/01.NUMA.0000800336.39811.a3

Four relational practices4.

Practice Meaning Language
Attuning
  • Practice of human connection

  • Shutting out distractions, focusing attention, and listening

  • Being present

  • Noticing

  • Thank you for coming to me...

  • I feel honored that you would share...

  • It makes sense you would feel....

Wondering
  • Practice of curiosity and genuine interest

  • Suspending judgment and assumptions

  • Noticing

  • Listening

  • How are you...really?

  • What worries you?

  • What's most important to you?

  • What do you need?

Following
  • Practice of quiet listening

  • Staying with what we hear and notice

  • Being in the moment

  • Allowing expression of emotions

  • Tell me more about...

  • Do I have this right?

  • What's most important to you right now?

Holding
  • Practice of creating a safe space

  • Doing what we said we would do

  • Remembering what we've been told

  • Taking the right action

  • Listening without defense

  • Honoring boundaries

  • I remember when you told me...

  • I'll follow through and make sure...

  • Thank you for being open and vulnerable with me...

  • I'm here.