Culture |
• Positive organizational culture that supports employee mental health (eg, building mental health into the organization's human capital strategy, governance and leadership emphasis on employee psychological well-being, including mental health in organizational communications and materials) |
Robust mental health benefits |
• Health plan that provides affordable access to a broad range of mental health services• Accessibility considers the quality of care, availability of an adequate provider network, the reasonableness of any service limits |
Employer-sponsored mental health resources |
• Utilization of stress management practices that provide employee resources, address organizational issues that cause stress, and reduce physical and psychosocial stressors in the work environment• Mental health training• Robust EAP available that addresses the needs of a diverse workforce population |
Workplace policies and practices |
• Safety/ergonomics practices• Programs and/or policies to prevent sexual harassment, discrimination, workplace violence, and bullying/incivility• Comprehensive efforts to promote diversity, equity, and inclusion |
Healthy work environment |
• Opportunities to mentally recharge (eg, quiet rooms, promoting effective use of breaks and time off)• Infrastructure that supports healthy behaviors and self-care (eg, healthy food options, fitness facilities, open stairwells)• Opportunities for social connectedness and inclusion (eg, social gatherings, employee support groups, volunteer opportunities) |
Leadership support |
• Leadership training on mental health awareness, sensitivity, and providing support to employees• Crisis management training and protocols to respond to workplace violence and/or suicides• Modeling healthy behaviors (eg, leaders including mental health topics in communications, managers participating in workplace programs)• Use of supportive supervision techniques (eg, providing effective performance feedback, managing conflict)• Managing work- and job-related factors that can affect mental health (eg, autonomy/control, monitoring overwork, setting clear performance expectations) |
Positive outcomes |
• Increased awareness, utilization, and satisfaction with mental health programs and resources• Improved employee mental health and well-being outcomes• Reduction in stigma related to mental health |
Innovation |
• Incorporation of technology or non-traditional programs/services that yield positive mental health outcomes• Removal of barriers, making resources easily available• Creative communication strategies |