Table 6.
Results from the process evaluation interviews on the main themes “theory of change” and “context.”
| Theme | Subtheme | Quote |
|---|---|---|
| Theory of change | No support |
Interviewer: “Did the chatbot help you with anything?”
Adolescent: “No, it didn't.” (Boy 1, grade 9, vocational track) |
| Social support | “Um, that he can encourage you more to do something” (Girl 2, grade 9, general academic track) | |
| Instrumental support | “So I asked uhm, yes how did I ask it, ‘can you help me move more' and then he answered with a site and a text with more information… yes you can find all kinds of things because of the chatbot.” (Boy 2, grade 9, general academic track) | |
| Emotional support | “Um (…) the chatbot helped me the most because I was in a whole emo-dip last week and I had asked 'what should I do with that?' Then he answered 'maybe you should watch some happy videos' and I thought okay, maybe I should do that sometime. I tried that and it helped sort of, a little bit.” (Girl 1, grade 9, vocational track) | |
| Support with the app | “If there are uncertainties about, for example, the secret agents [i.e., part of the app], you might really ask the chatbot 'what is the intention?' So maybe that's very useful.” (Girl 4, grade 9, vocational track) | |
| Context | After school | “I used the chatbot after school, at 4-5pm.” (Boy 5, grade 8, general academic track) |